Shipping information
Due to the coronavirus, the delivery of parcels to Europe and other countries is possible with a delay, as
cargo flights are operating in quarantine mode!
Please do not panic, your parcel will be delivered!
Delivery
To place an order, add the product you like to the cart and fill out the form on the website. You can pay for the order via LiqPay (prepayment) or in cash upon receipt at a Nova Poshta branch.
Order processing time is up to 1 day.
Shipping time is up to 3 business days.
Delivery in Ukraine is carried out by Nova Poshta.
Orders outside Ukraine are shipped after full payment of the cost of the product and delivery (according to Ukrposhta tariffs).
Please note that customs duties and taxes that may arise during international delivery are not included in the order price and are paid by the recipient in accordance with the legislation of the country of delivery.
Payment
- Delivery fee (with Nova Poshta rates)
The cost of a Nova Poshta cash on delivery transfer is 20 UAH + 2% of the order amount
- Pay Pal
- Payment with the card (Visa, Mastercard) on-line.
Return
If by any reason your order is not fitting your expectations, you can return it? Do not be upset: any
problem can be solved. We will help you with the "return of goods" service, which we tried to make as
fast and easy as possible for you!
General conditions for returning:
You will be able to return the item within 14 days upon receipt. Please note that items already worn or
laundered or items with no lables will not be accepted by the store! So always check your order. Make
sure you have received exactly what you ordered. If you do not like the appearance of the goods, you can
return with postal fees on your account. However, if you find a defect or an error occurred while
placing the order (you received the wrong product), please do not worry, we will exchange or refund the
goods at our own expense.
Unfortunately, the timing of the return and payment depends not only from us. The courier service and
banks will also need time to ship the goods and cash, so the time of receipt of our return and the
payment return time may vary. From our part, we will do our best to expedite this process. If you did
not pick up your order from the Nova Poshta branch within 5 working days, it will automatically be
returned to the store!
If you have any questions regarding returns, you can contact us in any way you like. We are always happy
to help you!